Auzmor helps MFH effectively train medical professionals in developing countries

Govinda Bilges, Program Coordinator, Medicines For Humanity: “We train solely on Auzmor; we would not have been able to do what we do without it.”

“The support has always been really great. We get solutions to our problems fairly quickly, and I don’t feel like I am talking to a wall when I am talking to support. There have always been efforts to resolve our problems, and we can see that. Auzmor’s platform is very intuitive and easy to use; the user experience is excellent for creators and users alike. The platform is also very easily scalable. Auzmor basically has all of the features we needed from our wishlist. We train solely on Auzmor; with about 85% of self-paced and 15% through live sessions. We would not have been able to do what we do without Auzmor. ”

 4.5/5

Govinda Bilges

Humanity Program Coordinator

Govinda Bilges is the Learning for Humanity Program Coordinator at Medicines For Humanity. She keeps in touch with the sister associations, markets their program to them, writes the curriculum, and facilitates the required courses.

Medicines For Humanity (MFH) is a non-profit organization dedicated to saving the lives of vulnerable children and their mothers. They primarily operate in areas of high child mortality by collaborating with in-country partners. They focus on building the capacity of in-country healthcare partners which are typically congregations of Catholic Sisters to improve child health. Cameroon, the Democratic Republic of Congo, the Dominican Republic, Haiti, Malawi, Sudan, and Zambia are a few of the countries they operate in. Their learner base primarily consists of nurses, doctors, and other healthcare professionals.

Challenges

Basic & inefficient platforms

Prior to implementing Auzmor Learn, MFH was using a WordPress-based platform which was fairly basic It only offered two fonts,no color customizations, and was missing.....Read more

Prior to implementing Auzmor Learn, MFH was using a WordPress-based platform which was fairly basic It only offered two fonts,no color customizations, and was missing a lot of major elements like tables, videos, etc. The overall user experience was very dull. Auzmor Learn is an intuitive platform with numerous customization options available. You can change the brand colors from settings, use your company branding, choose from various fonts, and much more.

Ease of use

Since MFH primarily operates in developing countries with minimal technological infrastructure, an easy-to-use platform was one of their core requirements Esther,.....Read more

Since MFH primarily operates in developing countries with minimal technological infrastructure, an easy-to-use platform was one of their core requirements Esther, the Learning for Humanity Program Assistant, rates the technology skills of their learners between 1.5 to 2 on a scale of 5, dictating a need for a simple but powerful platform. Auzmor Learn’s intuitive and interactive interface was a big aid to them. It made learning accessible and convenient for their learners and helped MFH facilitate better services in their operational divisions.

Supplementary training needs

Sisters working with MFH are operating medical facilities in rural settings. They are nurses, doctors, or other medical health professionals who might lack the necessary skills in terms.....Read more

Sisters working with MFH are operating medical facilities in rural settings. They are nurses, doctors, or other medical health professionals who might lack the necessary skills in terms of effectively running their facilities. MFH was looking for a learning partner to help them bridge the gap between their professional and management skills. Auzmor Learn gave them a platform to train each of their learners effectively by offering interactive course authoring tools, an extensive content library, and progress-tracking features. Auzmor made it easier for Govinda and Esther to build a learning culture at MFH.

Course authoring tools

The WordPress-based tool Govinda was using before Auzmor Learn had no notable course authoring features It only had two fonts to work with and no options to add tables......Read more

The WordPress-based tool Govinda was using before Auzmor Learn had no notable course authoring features It only had two fonts to work with and no options to add tables or videos to the courses; this led to ineffective and boring course materials. Auzmor Learn employs Knowbly as a course authoring tool; it is easy to use and has multiple features wherein you can insert widgets, videos, audio, and much more. This helps the L4H team build interactive courses to keep their learners engaged.

Comprehensive training solution

MFH was looking for a comprehensive training solution to address their scaling training needs. They wanted everything incorporated into one, easy-to-use platform At the......Read more

MFH was looking for a comprehensive training solution to address their scaling training needs. They wanted everything incorporated into one, easy-to-use platform At the moment, MFH solely uses Auzmor Learn for all its training requirements. They have about 80-90% of training done via courses and ‘Paths’ features and the rest via the ‘Events’ feature.

Administrative features

Since the learners at MFH are not as technically efficient, it was challenging to have everyone set up and complete their profiles as required They wanted a platform that allowed......Read more

Since the learners at MFH are not as technically efficient, it was challenging to have everyone set up and complete their profiles as required They wanted a platform that allowed them to update their learner profiles. Auzmor Learn has multifold settings when it comes to administering learners; each organization has a primary administrator, administrators, and managers, and they can even form branches within the system.

Cost-effective and scalable solution

Their previous WordPress-based learning tool was considerably expensive, low on required features, and had little scope to.....Read more

Their previous WordPress-based learning tool was considerably expensive, low on required features, and had little scope to scale While switching, their primary concern was finding a cost-effective and scalable solution. Auzmor Learn is highly-flexible when it comes to pricing and works with companies of every budget. It is also a hyper-scalable training solution wherein you can add any number of learners without compromising on ease of use and functionality.

Interactive content creation

Easy content creation options packed with interactive widgets, and audio and visual support.

Helpful features and functionality

A platform packed with blended and social learning features for a holistic learning experience.

Great user experience

Easy to navigate and intuitive LMS that doesn’t require a manual to deliver training.

Excellent customer service

24x7 support available via mobile, chat, phone, and email.

Cost-effective

Non-profit discounts are available to make implementing an LMS cost-effective and reasonable.

Scalable

An LMS that is easily scalable enterprise-wide with top-notch support.

Interview snippets

What is the learning environment like at MFH?

“All of our courses are 85% self-paced and 15% live; we generally have our sisters do one course each week. These courses can range from intense healthcare management to finance and more. To ensure our learners are retaining the information from the course, we make them implement what they have learned from the course at their facility.”

What is your favorite feature?

“As an administrator, I really like the course authoring tools. I love the way content can be manipulated and how easy it is to control things on the settings side. I also really like the ‘Events’ feature as it helps us conduct live training sessions with our learners and it is being continuously updated which is the best aspect about it.”

What are the two pieces of advice you’d give to first-time LMS buyers?

“The two pieces of advice would be:

Make your wishlist before you start the hunt and analyze exactly what you need for yourself and your students. Then, make sure the vendors you are looking at have the right features for you. It is also important to focus on the user experience.
Find a vendor that is open to feedback and has a good support setup; this is essential as a customer. It is best to have a vendor like Auzmor because even if they don’t have a solution right away, they will always try and help the best way they can, and come up with updates to ease it out for you.”

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