How To Track Employee Training Using LMS Reports

LMS) helps to deliver online training and also evaluate employee and course performance. LMS enables you to access all training-related data and track important training metrics, some of which may be difficult to obtain in a physical classroom training environment. 

LMS reporting is a data collection analysis module that you use to monitor training processes, and provide key insights for improvisation. 62% of the organization are going to actively use e-learning analytics. 

Some valuable insights offered by LMS for employee training are.

• Course progress and completion tracking – It enables you to monitor the rate at which employees progress through the course. The progress tracking will help you identify slow learners and complement their learning with additional input and guidance. Learner progress tracking and course completion rates areessential, especially in training required from a legal or compliance perspective.
• Training output evaluation – The insights will help if the learners have assimilated and retained the knowledge based on their performance in the test. The department or functional unit inputs about work performance of the learner can also be captured in LMS and form the basis for training output evaluation.
• Learner assessment – Learner performance is evaluated through test scores and industry certification grades. The metric is important not only for assessing employee skill level but also serves as an important input for annual performance appraisals, which create the basis for salary increments.
• Content evaluation –  The quality of content is determined based on the time spent by learners on different modules and sections of the course. The trend data will provide valuable insights about the shortcoming of the course content and improvement opportunities.  
• HR and Management reporting – The consolidated report that provides a snapshot of organizational and functional level training reports. 

Types of LMS Reports

Some important LMS reports that you can use to assess the effectiveness of your training programs and make informed decisions about future organizational learning initiatives. 

• Learner progression

Learner progress reports offer status updates on every learner’s progress in the course that they have enrolled. The information can be rolled up at the business unit and the department level.

The individual-level progress report allows you to monitor individual employee course progress and completion status that will help you to intervene if they are behind the schedule. The business unit and department level progress report reflect the different courses in progress for each department and completion status. 

Learner progress reports are the most fundamental reports and form the basis for other reports. The reporting module includes multiple filters that can be leveraged to drill down the data to get more granular information. 

You can compare the course progress and completion rates by different cohorts, which can be based on course start date or departments or employee roles. 

• Learner participation and engagement

Learner engagement is an important metric in online learning and is of high priority for organizations. The employee enrolled for the course must actively participate in the course to get the full benefits from training. LMS reports on learner participation and engagement offer information on the level of participation in the course in the form of hours spent on the courses; a number of quizzes and internal tests completed, questions asked, and involvement in the user forum.  The information enables you to assess learner engagement and if they need extra support and motivation.

Trend reports of learner participation may also provide insights into the quality of course content and effectiveness of your online training programs. An overall low participation rate indicates that a detailed analysis is required. This can help determine the cause, which can be corrected by taking appropriate action, such as updating the course content with additional real-world case studies or simulation exercises. 

• Learner assessment 

The reports are the most direct indicator of individual learner progress and performance. LMS features may include pre-assessment that the learner takes before starting on the course. The learner test score after the course completion can be a good indicator of their knowledge and skill improvement. 

Even in the absence of a pre-assessment test, individual learner knowledge and skill development can be assessed based on their performance in quizzes during the course, and final test at the end. 

If any course has high failure rates then it is an indication to review the entire course including content and test questions to ensure the course meets learning objectives.

• Course status 

The reports give you an overview of individual courses with information on course completion rate or percentage, learner progress and performance. You can filter the course status reports on parameters like course due date or test performance score to identify employees who have fallen behind schedule and not kept pace with the course, or have not passed the exams. 

The information will be useful to send reminders to the employees and also determine the cause for them falling behind schedule. The pattern or trend analysis will help to pinpoint the cause, which can be an individual employee or department issues. 

The employees who have not passed the exams have to enroll again for training if the skill is essential for their job. 

• Certification tracking reports

Some courses require learners to earn professional certifications and/or renew them periodically. LMS enables organizations to keep track of certificate completion status and their validity to ensure that individuals measure to industry standards.  

Certification tracking reports enable you to keep an updated resource pool for future opportunities where client instructions include mandatory certification. 

In addition to client requirements, there are internal organization requirements for employees to be certified, especially for compliance professionals, and also in regulated industries such as pharmaceutical and life science. LMS certification tracking reports are useful tools to ensure that the organization is not in violation of any regulatory requirements. 

The certification tracking report can identify all candidates that are certified in a specific topic or course, while drill down features can be used to determine all the certifications held by a user or employee. 

• Learner satisfaction rating reports

LMS includes features such as online surveys, questionnaires, and polls to solicit feedback from learners.  The data collection and analytic module of LMS enables you to compile all the feedback information and generate reports that showcase learners’ course satisfaction status. This will enable you to understand the quality and strength of the course from a learner’s perspective. You can get valuable insights about instructors or course modules, and actionable inputs such as enhancing interactivity. Their inputs offer you an opportunity to improve the course and personalize it for greater learner engagement and satisfaction . 

• Trainer and facilitator approval rating

Online trainers and facilitators are conduits for successful management of online learning, and influence learner performance. The trainers and facilitators are important for ensuring the course progresses as per schedule, and learners are offered requisite assistance to enable them to complete the course. As organizations encourage peer learning and knowledge sharing through online forums, the trainers and facilitators have the important task of moderating the forum and discussion boards.   

The approval ratings of trainers and facilitators indicate if they are meeting the expectations of employees. Facilitators approval ratings can be drilled down to course level that will help to further understand their performance.

• Activity reports

LMS activity reports show when an activity was last accessed total views generated. The report indicates the activity’s popularity or the lack of it. The information will help you to identify bottlenecks in your corporate training programs and take corrective actions. 

Conclusion

LMS data collection and analytics modules enable organizations to generate multiple types of reports to assess the effectiveness of online learning initiatives and learner performance. You can create customized reports and evaluate your specific learning objectives and business goals. 

If your organization is looking for assistance in implementing LMS and relevant reporting modules, we are happy to speak to you. You may contact us here. Our technical expertise combined with consulting capabilities will enable you to derive maximum value.